Personal Information Disclosure Articles
Purpose of Use of Personal Information (When Acquired Directly)
Customer Information
Irobito Inc. utilizes personal information for the following purposes based on Article 18, Paragraph 1 of the Act on the Protection of Personal Information and JIS Q 15001:2006.
1. Providing and suggesting our products and services.2. Selling our products and services, and related business activities.
3. Requesting surveys and questionnaires about our products and services.
4. Customer support and product maintenance.
5. Fulfilling contracts with customers and business partners.
6. Contacting and inquiring from customers and business partners.
7. Contacting and inquiring from shareholders.
8. Developing our products.
9. Performing consignment business (system development, design production, and maintenance services).
Guide Information
1. Contact from Irobito Inc.
2. Providing information to hotels, buses, restaurants, and other arrangements.
3. Providing information to local travel agencies.
4. Accounting operations.
Employee Information
1. Human resources management.
2. Recruitment-related activities.
3. Wage administration.
4. Health management.
5. Welfare activities.
6. Security management.
7. Business management.
Applicant Information
1. Recruitment selection.
2. Contacting candidates.
If it becomes necessary to use personal information beyond the initially stated purposes, we will contact the client and obtain consent before proceeding.
Information of Tourists to Japan
Purpose of Use of Personal Information (When Acquired by Other Means)
1. Provision of hotel, bus, restaurant, and guide services.2. Visa application duties.
Information of Hotel, Bus, Restaurant Representatives
1. Reservation and inquiry management.
Information Published Online
1. Responding to inquiries.
Provision of Personal Information
Irobito Inc. will not disclose or provide clients’ personal information to third parties except in the following cases
1. With the client’s consent.2. As required by laws and regulations.
3. When necessary to protect life, body, or property, and obtaining client consent is difficult.
4. When outsourcing personal information processing to achieve the purpose of use.
5. In case of business succession due to mergers, demergers, transfers of business, or other reasons.
Disclosure of Personal Information
If requested to disclose, correct, delete, or suspend the use of registered information, we respect the client’s rights and will respond within a reasonable period and scope after confirming their identity. Depending on the request, submission of a prescribed application form may be required. A fee may be charged for information disclosure. For requests, please contact our personal information helpline.
Inquiries about Business Name and Personal Information
For inquiries about your personal information or general questions about our privacy policy, please contact our personal information helpline.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email.
Irobito inc. Mail : travel@irobito.com
